Your privacy rights
We think it is important that you understand which personal data we process, why we do this and what your rights are. That is why we recommend that you read Intrum's Privacy Statement. Here you will find more information about the processing of your personal data by Intrum.
1. Your rights
We process your personal data in full accordance with the requirements of the General Data Protection Regulation (GDPR, Algemene Verordening Gegevensbescherming (AVG)). This law establishes your rights regarding this processing. You can request information about:
• why we process your personal data
• which personal data we process
• with whom we exchange your personal data
• how long we keep your personal data
Would you like to request, change or have information about your privacy requested from us? Fill in the form below.
2. Determining your identity
When you submit a request, we first check your identity. We can contact you to carry out this check. We do this to ensure that we map the correct personal data and that we provide your personal data to the right person.
When you submit a request on behalf of another person, we will also first verify your identity and verify that you are authorized to act on behalf of that other person.
We cannot fulfill your request without these checks. The care and protection of your data or the data of another data subject are central to this.
3. When will you hear from us?
You will receive a response from us within 30 days. If we receive many applications at the same time or there are very complex applications, this period can be extended by a maximum of two months. We will of course let you know.
You can expect our response in the following ways:
We send an e-mail with a link to a safe internet page where you can find the requested information.
We will send a letter with the requested information.
4. Complete the form below to submit your application
Would you like to report a data breach? Click here.
A data breach occurs if personal data has been accidentally destroyed, lost, changed or provided. There is also a data breach if there has been "unauthorized access to personal data that has been forwarded, stored or otherwise processed" (think of accidental access by someone who was not authorized to do so). It does not matter whether this was done accidentally or on purpose.